Academic alert allows instructors to refer students facing challenges in the classroom. The program is designed to proactively intervene with students early in the semester. The program functions utilizing three support programs, including Flight Support and Behavioral Intervention. Alerts are followed by outreach from academic success coaches or academic advisors who work individually with students depending on the individual needs of students.
KPIs:
- Increase retention
- reduction in # of students on academic warning
- reduction in # of withdrawals
Alerts reported:
- Fall 2023: 772
- Fall 2022: 593
Persistence, Retention, and Graduation of students with an alert by term:
|
Row Labels |
Count of ID |
Sum of Fall-Spring Persistence |
Sum of 1-YR retention |
Sum of Graduated in AY |
|
Fall 2022 |
593 |
347 |
263 |
35 |
|
Fall 2023 |
775 |
500 |
365 |
39 |
|
Spring 2023 |
388 |
187 |
170 |
17 |
|
Spring 2024 |
415 |
242 |
0 |
17 |
|
Summer 2023 |
61 |
34 |
33 |
2 |
|
Summer 2024 |
134 |
90 |
0 |
4 |
|
Grand Total |
2,366 |
1400 |
831 |
114 |
Count of Students on Academic Warning:
- Fall 2023: 782 (source: Banner COM 550 report data)
- Fall 2022: 764 (source: Banner COM 550 report data)
Count of Course withdrawals:
- Fall 2023: 5,360 (source: Banner COM 2000 report data)
- Fall 2022: 6,121 (source: Banner COM 2000 report data)
The processing of alerts was revised this year and resourced differently based on piloting and scaling experiences. Additional personnel resources were allocated to the program for fall 2024, specifically with the assignment of dedicated case managers. The process for supporting students was refined as well by following a defined, step-by-step procedure that includes closing the loop with faculty. These changes were made to improve efficiency and better deploy limited resources to support students.
Implementation of the changes made to the process; monitoring program effectiveness through spring 2025.
- Resources limit the number and timing of interventions.
- Multiple technologies to support the operation of the program that do not share data/information leads to duplicated effort and less timely data for interventions.
