The team-based student success model, which has been successfully piloted with campus athletic teams, is now being rolled out across all campus locations. The objective is to provide a comprehensive support system for all students. By leveraging the expertise of student success coaches, faculty mentors, faculty athletic associates, and other staff members, students will receive customized guidance to address their academic, career, and personal needs. This initiative is anticipated to enhance the overall college experience and significantly improve student retention rates.
Evaluation Plan and measures: Data will be collected and analyzed at the end of each Fall and Spring semester.
KPIs:
- Fall to Spring retention (program was piloted Spring 2024)
- Fall to Fall retention
- Average credits earned to graduate for students enrolled in an Associate program
- Two – and – three-year graduation rate for students enrolled in Associate program.
Baseline measure (for each KPI)
Retention (* These data are not cohort specific)
| Fall 2020 | Fall 2021 | Fall 2022 | Fall 2023 | |
|
Fall-to-Spring Retention* |
64.0% | 64.3% | 69.7% | 73.2% |
|
Fall-to-Fall Retention* |
32.9% | 34.2% | 34.2% | 32.8% |
Credit for graduation:
| FY 2020 | FY 2021 | FY 2022 | FY 2023 | |
|
Average credits earned to graduate for students enrolled in an Associate program |
73.5 | 72.6 | 73.1 | 69.8 |
Graduation rate (USG Qlik app):
|
Full-time Student Graduation Rates |
Fall 2019 Cohort | Fall 2020 Cohort | Fall 2021 Cohort | Fall 2022 Cohort |
|
Two-year graduation rate for students enrolled in an Associate program |
7.6% Institutional 7.6% System-Wide |
9.1% Institutional 9.1% System-Wide |
9.6% Institutional 9.6% System-Wide |
11.9% Institutional 12.1% System-Wide |
|
Three-year graduation rate for students enrolled in an Associate program |
13.0% Institutional 13.0% System-Wide |
15.1% Institutional 15.1% System-Wide |
16.2% Institutional 16.4% System-Wide |
N.A. |
Current/most recent data (for each KPI):
No current data yet since the update of the student success team model is being piloted during the spring 2024 semester for athletes and for every student during the Fall 2024 semester.
Goal or targets (for each KPI):
- Fall to Spring retention: increase by 5%
- Fall to Fall retention: increase by 5%
- Average credits earned to graduate for students enrolled in an Associate program: decrease by 5 credit hours
Two- and three-year graduation rate for students enrolled in an Associate program: increase by 5%
The Student Success Team strategy was piloted with athletic teams during the Spring 2024 semester to facilitate advisement for the Summer and Fall 2024 semesters. This collaborative approach has now been adopted campus-wide for the 2024-2025 academic year.
The Student Success team, in collaboration with faculty administrators, ensures that all advisors are well-informed. Professional development sessions were held during the summer to effectively train Success Coaches and faculty members in advisement and registration for the upcoming semesters. Additionally, follow-up training tailored to specific disciplines was provided to enhance faculty and staff proficiency. We will evaluate the process to identify any necessary adjustments or scaling before future terms.
It is important to ensure that students recognize the significance of maintaining enrollment in their assigned courses for the semester, especially when they are enrolled in 12 or 13 credit hours, to prevent the necessity of completing nine credit hours during the summer.
