Financial Aid Interventions
The Continuing Student Communication Strategy priority is designed to establish a streamlined, cohesive approach to communicating with our continuing student population. We have already made progress with two key units—Registration and Financial Aid—by partnering with a third-party vendor to create personalized communication journeys for these processes.
A series of retention and completion initiatives are conducted annually to identify high-priority students and disseminate outreach campaigns aimed at referring, reengaging, and reenrolling these students. During the spring 2024, summer 2024, and fall 2024 semester, we piloted specialized outreach campaigns and retention interventions to high-priority populations to encourage the students to engage in specialized advising with our Student Success Specialist or attend a workshop focused on achieving academic success following an unsatisfactory midterm progress report.
Support students financially through the enhanced use of data, coordinated student communications and outreach across units, and initiatives to address financial stop-outs and students losing HOPE.
The College will create a roadmap to guide students on all the steps they need to take and the information they need to learn after they are admitted to the College, to ensure a successful start of their college career at Coastal.
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